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ОБЩЕСТВО С ОГРАНИЧЕННОЙ ОТВЕТСТВЕННОСТЬЮ "ЦЕНТР НАЦИОНАЛЬНЫХ ИНТЕЛЛЕКТУАЛЬНЫХ СИСТЕМ" ИНН: 9704271170
описание
4A Games develops action, adventure, and shooter games for PC and console.
задачи
Provide technical support to employees with hardware, software, and network issues
Install, configure, and maintain computer systems, servers, and network devices
Monitor network performance, uptime, and reliability
Diagnose and resolve hardware and software issues
Implement security protocols and procedures to protect against cybersecurity threats
Manage user accounts, permissions, and access levels
Collaborate with other departments to identify technology requirements and propose solutions
Maintain records of IT equipment, software licenses, and peripherals
Assist in prioritizing and coordinating day-to-day IT activities
Provide technical guidance and support to junior IT staff when required
Track emerging technologies and gaming industry trends and recommend improvements
Document IT processes, procedures, and configurations for reference and training
Identify opportunities to improve operational efficiency through automation and process improvements
Assist with procurement and lifecycle management of IT equipment and peripherals
требования
5+ Years of experience in IT infrastructure, systems administration, technical support, or enterprise IT environments
Bachelor's degree in Computer Science or equivalent practical experience
Strong understanding of networking concepts and protocols, including TCP/IP, DNS, VPN, Firewalls, SMB/Samba, NFS, SSH, and RDP
Knowledge of Linux (CentOS, Red Hat, Debian, Ubuntu)
Experience with virtualization technologies (ESXi, Proxmox, XCP-ng)
Experience with Windows 10/11 and Windows Server 2016/2019/2022
Experience with Active Directory, Microsoft 365, Microsoft Entra ID, and Intune
Familiarity with cybersecurity principles, Zero Trust, and security best practices
Proficiency in scripting and automation (PowerShell, Bash, Python, CMD, or similar)
Experience with ticket handling systems and version control systems, preferably Helix (Perforce)
Strong troubleshooting and problem-solving skills
Excellent written and verbal communication skills in English
Будет плюсом: experience in game or software development environments, knowledge of Jira, Confluence, and Perforce, strong knowledge of computer hardware, operating systems, and networking concepts, experience with server administration and virtualization, independent troubleshooting, familiarity with cybersecurity best practices and protocols, computer assembly, disassembly, diagnostics, and preventive maintenance, experience with gaming consoles, crimping RJ-45 Ethernet cables, ability to multitask and prioritize in a fast-paced environment, strong documentation and organizational skills, experience supporting multi-site environments