system analyst for digital products

Andersen is a software development company that provides a full range of services to enterprises and middle-sized firms, helping them transform their businesses by creating digital solutions. Its projects span industries including FinTech, Healthcare, Retail, Telecom, Media & Entertainment, Logistics, Travel & Hospitality, and eCommerce.

• Translate product initiatives and business requirements into technical specifications, epics, and Jira tasks for customer-facing services
• Describe system interactions, data flows, and event-driven architecture, including Kafka integrations
• Design REST/SOAP services and data structures in JSON/XML, and maintain API documentation in Swagger
• Create and maintain a technical knowledge base in Confluence and design component interaction diagrams, including Sequence and Activity diagrams
• Collaborate with product teams, UX/UI designers, and developers throughout the delivery lifecycle, reviewing Figma designs for technical feasibility
• Design data structures, contribute to event tracking implementation, and define frontend application logic
• Validate integrations, test APIs independently using Postman, and help QA engineers identify and troubleshoot complex defects
• Design routing mechanisms, including deep links and in-app navigation, notification systems using FCM/APNs, and formats for delivering UI components to the application frontend
• Maintain reference data, including mapping tables, statuses, UTM parameters, and product configurations, supporting RU, EN, and KZ requirements
• Create troubleshooting matrices with step-by-step procedures for technical support teams

• At least 3 years of experience as a System or Business Analyst
• Strong understanding of microservices and event-driven architecture principles
• Hands-on experience in API design and a solid understanding of synchronous and asynchronous system communication
• Good understanding of Kafka and its core concepts
• Proficiency in BPMN and UML for visualizing business processes and system logic
• Strong SQL skills, including complex PostgreSQL queries, and a solid understanding of relational database management systems
• Hands-on experience with Jira, Confluence, Postman, and Swagger, and a basic understanding of Git
• Proficiency with cURL for API testing and PlantUML for creating Sequence and ER diagrams as code
• Understanding of inter-service authentication and token-based authorization, including Keycloak and Bearer tokens
• Good understanding of the mobile application lifecycle
• Intermediate English or above

• The company offers a compensation program for international professional certificates
• Employees can attend and participate in company BA meetups