Product specialist & business analyst in mortgage SaaS

At Finsolutia, we are expanding our SaaS platform for mortgage brokers and credit intermediaries, and we’re looking for a Product Specialist / Business Analyst with at least 2 years of experience to help scale and evolve our product. This is an exciting opportunity to join a growing product-driven environment where you’ll play a key role in shaping solutions used daily by financial professionals.

• Translate business, customer, and regulatory needs into clear, structured product requirements and user stories.
• Define workflows, use cases, acceptance criteria, and functional specifications.
• Analyse business processes, user behaviours, and product performance to identify improvement opportunities.
• Identify risks, dependencies, edge cases and potential impacts across existing features, integrations, permissions and data.
• Collect, analyse, and structure customer feedback.
• Translate relevant needs and recurring pain points into functional requirements.
• Contribute to continuous product enhancement and optimisation.
• Maintain accurate product documentation, functional specifications, and release notes.
• Keep relevant product decisions and behaviors documented and up to date.
• Support internal teams through product demos, feature walkthroughs, and release communications.
• Collaborate with Product, Engineering, Design, and Revenue teams during backlog refinement and sprint cycles.
• Clarify requirements, support issue resolution, and ensure shared understanding across the delivery lifecycle.
• Help ensure consistency between requirements, design, implementation and expected product behavior.

• Portuguese at native level
• Minimum 2 years of experience as a Business Analyst, Product Analyst, Product Specialist, or similar role within a digital product environment.
• Experience with product requirements (user stories, workflows, functional documentation, release notes) and functional specifications.
• Strong analytical skills and the ability to translate complex business and customer needs into clear, actionable requirements.
• Ability to identify dependencies, edge cases and impacts across existing features, integrations, permissions and data.
• Comfort working with technical teams and understanding APIs and SaaS concepts
• understanding of Agile methodologies (Scrum and/or Kanban).
• Strong ability to translate business and customer needs into actionable product solutions
• Excellent communication, organisational, and prioritisation skills.
• Attention to detail and the ability to challenge requirements, identify gaps and reduce ambiguity.
• Ability to work autonomously while collaborating effectively with cross-functional teams.
• Будет плюсом: Experience in banking, financial services, credit intermediation, brokerage, or consulting, ideally with exposure to mortgage lending or regulated industries; Fluency in Spanish and English; Experience using tools such as Confluence, Intercom,Devops or similar platforms; Experience working with products involving complex workflows, integrations, permissions or business rules; Comfort using modern AI tools to support analysis, documentation, research and day-to-day productivity; Experience conducting user interviews, surveys, or usability testing

• High growth, multicultural and friendly environment.
• Work-life balance: we make work flexible, but we hold everyone accountable for the results and the work they do.
• Extra days: your birthday is meant to be spent with family and friends.
• Continuous training and learning based on your needs
• Health insurance, life insurance, curative medicine and an annual vaccination programme.
• Daily breakfast in the office and organic fruit
• Free yoga classes
• Free caffeine and theine
• Parties and corporate events
• Access to various discounts and protocols