Marketing & customer data analyst in retail

Grupo Agris is a national economic group with more than 1,000 employees, operating in the Retail, Distribution and Production sectors. We are present throughout the country, with leading brands, and have a dedicated team of employees who contribute to our sustainable growth and proximity to customers and partners. We are looking to welcome a Marketing & Customer Data Analyst to our Marketing & Communications team to support the analysis and use of data from the Group’s different businesses and brands.

• Analyse the performance of the different businesses and brands, monitoring indicators such as sales, margin, number of transactions/receipts, average ticket, purchase frequency, among others;
• Analyse performance by store, category, campaign and other relevant segments, identifying trends and opportunities for improvement;
• Analyse the customer base and its evolution, particularly in terms of retention, frequency, recency and value, identify cross-selling opportunities and create segments;
• Work with the information available in Microsoft Dynamics, contributing to the creation of customer segments and the definition of audiences for campaigns;
• Support campaign activation and measure its performance and impact;
• Produce analyses and recommendations that support decision-making and the development of Marketing, CRM and loyalty initiatives;
• Work across the Group’s different brands and business areas.

• 3 to 5 years of experience in data analysis, Business Intelligence, Customer Analytics, CRM or related roles;
• Strong analytical skills, ease in interpreting data, identifying opportunities and making concrete recommendations to the business and Marketing teams
• Turn analyses into insights, opportunities and concrete recommendations;
• Good command of Excel and Power BI;
• Knowledge of SQL;
• Good communication skills and ability to work with different teams;
• Proactive, organised and results-oriented profile.
• Будет плюсом: Experience with CRM and Microsoft Dynamics will be valued; Experience in retail and loyalty programmes will be valued

• It is important to us to care for our people and continually invest in an attractive, balanced and challenging working model. We are committed to implementing internal policies that provide teams with security and stability, and recognise and value everyone’s performance. By becoming part of the Agris Family, we offer:
• Health insurance
• Extra holidays;
• Annual bonus
• A day off on your birthday;
• Celebration of special occasions
• Exclusive benefits with several partner brands;