Data analyst in IT infrastructure

AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards. We are looking for a Data Analyst to analyze and visualize large-scale IT infrastructure and asset data, building pipelines and dashboards for internal stakeholders.

• Design, build, and maintain interactive Power BI (or equivalent) dashboards to deliver clear metrics on enterprise infrastructure, assets, and operational risks.
• Develop, optimize, and maintain robust data transformation pipelines processing massive volumes of asset and infrastructure data.
• Directly engage with customers, business partners, and engineering teams to identify requirements, translate business needs into data solutions, and independently resolve complex data challenges.
• Write complex, optimized SQL queries to manipulate, validate, and extract key insights from multi-source large-scale databases.
• Evaluate and leverage frontier AI tools and technologies to improve data processing workflows, analytical modeling, and operational efficiency.
• Assist in defining data mappings, transformations, and schema normalizations to maintain high standards of data integrity.

• At least 4 years in Data Analytics, with strong quantitative and qualitative analytical skills and a proven track record of solving complex data problems.
• Robust experience building ETL/ELT pipelines, ideally utilizing a PySpark / Databricks / Snowflake stack (or equivalent modern cloud technologies).
• Strong, production-grade SQL skills for complex querying, data joining, and analytical operations across large-scale systems.
• Hands-on experience working with massive, enterprise-grade datasets related to IT infrastructure, hardware/software assets, network configurations, or cloud resources.
• Proficient in creating interactive dashboards using Power BI (or similar tools such as Tableau/Qlik) to translate data into business narratives.
• Excellent oral and written communication skills, with the ability to lead data-focused discussions and customer-facing interactions independently.
• Practical knowledge of and experience using cutting-edge AI technologies, Generative AI tools, and LLM framework integrations.
• Upper-intermediate English level.
• Будет плюсом: Hands-on experience with ServiceNow data models, Configuration Management Databases (CMDB), or ServiceNow development experience is a huge plus; Experience designing or maintaining strategies for enterprise authoritative data sources; Knowledge of enterprise data governance frameworks, compliance standards, internal audit protocols, and risk management processes; Demonstrated expertise in end-to-end data mapping, complex transformations, and normalization across disparate datasets

• Mentorship, TechTalks, and personalized growth roadmaps.
• USD-based pay with education, fitness, and team activity budgets.
• Modern solutions with Fortune 500 and top product companies.
• Flexible schedule with remote and office options.