Business operations analyst in financial markets

HFM is an internationally acclaimed multi-asset broker, delivering cutting-edge trading tools, platforms, and conditions to traders worldwide. We are committed to innovation, transparency, and excellence in the financial markets. As we continue to expand, we are seeking a driven and strategic Business Operations Analyst to join our team.

• Develop and manage operational monitoring initiatives, including the establishment of data requirements, performance baselines, and monitoring thresholds.
• Conduct monthly analyses to identify operational anomalies, control deficiencies, financial leakage, and areas of potential risk.
• Investigate identified issues, perform root cause analysis, and quantify their financial and operational impact.
• Prepare monthly monitoring reports and actionable insights for the CEO and relevant business stakeholders.
• Recommend corrective actions, coordinate with relevant business owners, and monitor implementation through to resolution.
• Identify opportunities to automate recurring monitoring and reporting activities using SQL, Business Intelligence (BI), and AI-driven tools.
• Collaborate with Anti-Fraud, Business Process Management (BPM), Project Management Office (PMO), Payments, and BI/Data teams to support investigations and operational improvements within established areas of responsibility.

• Minimum of 2 years of relevant experience in operations analytics, payments, fraud or risk analytics, internal audit, financial planning and analysis (FP&A), or consulting.
• Strong SQL proficiency and advanced knowledge of Microsoft Excel or Google Sheets.
• Demonstrated ability to analyse, reconcile, and interpret complex data from multiple sources.
• Interest in leveraging AI and automation technologies to improve operational processes and analytical efficiency.
• Ability to handle sensitive and confidential information with discretion.
• Fluency in English, both written and verbal.
• Applicants must be eligible or have legal authorization to work in the country where the position is based.
• Будет плюсом: Experience within the financial services or fintech industry will be considered a strong advantage; Experience with Power BI is preferred; knowledge of Python will be considered an advantage

• Hybrid Work Model (2 days working from home)
• Wolt Meal Allowance
• Comprehensive Health Insurance
• Provident Fund (Upon completion of the trial period)
• Summer Short Fridays (August)
• Additional Paid Annual Leave (up to 30 days, based on years of service)
• Birthday Leave
• Udemy Business access
• Gym Membership
• Referral Bonus Program
• Additional Support Visa Sponsorship and Relocation Assistance