business analyst in lottery technology

Brightstar is a global lottery company that provides lottery operations, retail and digital solutions, and lottery games. It partners with governments and regulators worldwide and is committed to Responsible Gaming.

• Facilitate requirements discovery sessions with customer and internal stakeholders
• Analyze business workflows, user needs, business rules, assumptions, dependencies, and constraints for assigned scope areas
• Confirm requirements are specific, testable, and aligned with project objectives
• Develop and maintain Functional Requirements Documents and supplemental requirement artifacts
• Document configuration decisions, process flows, use cases, field definitions, reports, interface needs, and business rules
• Apply standard templates, version control, and approval tracking across delivery artifacts
• Support gap analysis between customer needs, baseline capabilities, and project-specific delivery needs
• Identify impacts to assigned workflows, reports, interfaces, configurations, and dependent processes
• Escalate complex impacts, unclear scope decisions, and unresolved requirement gaps
• Capture requirement updates, rationale, impacts, and approval status for change requests
• Maintain traceability from approved requirements through design, development, testing, and customer validation
• Ensure requirement changes are reflected in controlled, auditable delivery artifacts
• Partner with QA to align test scenarios, test cases, and acceptance criteria with approved requirements
• Participate in requirement validation, defect triage, customer reviews, and UAT support
• Clarify requirement intent during development and testing to reduce ambiguity and rework
• Participate in requirements reviews, solution walkthroughs, demos, and readiness discussions
• Support the transition of requirement knowledge to Service or post-go-live support teams
• Contribute to reusable templates, examples, and documentation improvements

• Typically 3 to 5 years of experience in business analysis, requirements management, systems delivery, or software implementation
• Experience developing functional requirements, process documentation, use cases, user stories, or similar delivery artifacts
• Working knowledge of SDLC and Agile, Waterfall, or hybrid delivery methods
• Strong written communication and facilitation skills; ability to translate business needs into system requirements
• Experience working with cross-functional teams, including Product, Engineering, QA, PMO, and customer stakeholders
• Будет плюсом: experience with Polarion, Jira, or similar requirements management and delivery tools; experience supporting large-scale system implementation or regulated technology delivery projects; exposure to business process modeling, traceability practices, and formal change control; familiarity with lottery, gaming, enterprise systems, or complex transaction-based platforms

• Локация: Варшава
• Paid time off
• Health, life, and disability insurance
• Opportunities to volunteer in company-driven initiatives, employee networks, or organizations of choice
• Well-being programs
• Retirement benefits
• Additional benefits depending on role seniority
• Compensation is governed by the applicable collective agreement and internal compensation policies; working hours, leave, minimum salary levels, classification, and other employment rights are regulated by the collective bargaining agreement
• The company does not request or rely on candidates’ salary history during selection
• Annual information security training is required as appropriate