Business analyst in automotive

MSX International supports leading automotive brands worldwide and helps improve repair performance, customer satisfaction and aftersales activities in more than 80 countries. We are looking for a Business Analyst to support the Business Planning & Strategy department. In this role, you will be responsible for managing incentive programs, supporting dealers and providing insights that contribute to successful commercial campaigns. You will work closely with Sales, Marketing, Fleet and dealer partners to ensure incentive campaigns are set up, implemented and monitored correctly. You will also play an important role in optimizing processes and ensuring the efficient and accurate payment of incentives.

• Process incentive claims and payment batches, both manually and through the Incentive Management System (IMS2).
• Act as the first point of contact for dealers regarding incentive-related questions and support.
• Prepare reports, analyses and monitoring overviews to support incentive payments and campaign performance.
• Participate in campaign planning meetings and work with Marketing Managers to align offers and campaigns.
• Ensure the timely and accurate setup of incentive offers in the Incentive Management System.
• Conduct internal checks and audits to ensure the accuracy and legitimacy of payments.
• Support external dealer audits.
• Identify and implement process improvements in incentive management, sales support, financial reporting and campaign planning.
• Act as a backup for the Incentives System Analyst in system configurations, payments, credit notes and system developments.
• Support internal employees and dealers through training and knowledge sharing in the area of incentives.

• Fluent in Dutch and English, both spoken and written.
• Strong analytical skills and experience with reporting and data analysis.
• Good knowledge of Excel and other analysis or reporting tools.
• Strong communication skills and experience with stakeholder management.
• An accurate and structured way of working.
• A proactive attitude and a focus on continuous improvement.
• Будет плюсом: Experience in the automotive sector; Experience with dealer organizations or retail networks; Knowledge of incentive management systems, CRM systems or sales support processes; Experience with financial controls, audits or campaign management

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