business analyst for cloud ERP

Acumatica develops cloud ERP solutions for small and midsized companies worldwide. Its industry-specific business management solution features intelligent workflows, market-leading usability, flexible deployment options, and tools that help organizations manage risk, anticipate disruption, and pursue new opportunities.

• Gather, analyze, and document business and system requirements from stakeholders;
• Translate business needs into clear functional and technical specifications;
• Design mockups and wireframes to visualize requirements using Figma or similar tools;
• Model and optimize business processes through use cases, user stories, and UML sequence diagrams;
• Collaborate with developers, QA engineers, project managers, and product owners;
• Coordinate the work of multiple teams, synchronize activities, and ensure feature delivery from idea to production;
• Monitor progress, identify blockers, and drive resolution to keep development on track;
• Facilitate decision-making across stakeholders and ensure alignment on priorities;
• Provide acceptance testing and develop test cases;
• Participate in the release cycle by analyzing support requests, reproducing and verifying bug fixes, and preparing release notes for customers;
• Review system documentation.

• 5+ Years of experience as a Business Analyst or System Analyst in IT projects;
• Hands-on experience writing specifications, user stories, and use cases;
• Practical skills in process modeling and requirements management tools such as Jira and Confluence;
• Experience creating wireframes and mockups in Figma;
• Knowledge of databases and SQL;
• Experience with system integrations using REST/SOAP APIs;
• Knowledge of BI and analytics tools such as Power BI and Tableau;
• Proven ability to coordinate cross-team collaboration, monitor progress, and ensure timely delivery;
• Strong communication and facilitation skills, with the ability to bridge business and technical perspectives;
• Experience in large-scale or international projects;
• Professional knowledge of English is mandatory;
• Nice to have: Russian.

• Private health insurance;
• Performance bonuses;
• Full work equipment, including a laptop, mouse, and headphones;
• Great opportunities for career growth;
• Work from home, hybrid, or fully on-site work is available from the Belgrade office;
• The title and salary will be discussed with the successful candidate depending on the level of experience.